Build
AI-augmented IT operations platform
A live Claude agent and unified data backbone that let a three-person team support 850 users across 51 offices.
Python · Supabase · Azure Functions
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Matt Taylor
I build the infrastructure, automation, and internal platforms that run enterprise IT.
Charlotte, NC · Fifteen years in IT · Hands-on
Most of what I know I picked up because I wanted to know it. That turns into a home lab in a closet, a workshop in the garage, and two businesses I built and still run.
What I'm good at
Hybrid Microsoft estates, end to end
Azure and Microsoft 365 across a national, multi-site estate. Networking, identity, endpoints, security.
Automation, and now agent engineering
Python and PowerShell daily, with a production Claude agent and an MCP server on top.
The integration layer underneath
Keeping identity consistent across systems never designed to talk to each other.
AI governance, as code
Company-wide policy, a developer handbook, and admin config shipped by pull request.
Shipping product as a discipline
Three mobile platform generations, a league platform on Cloudflare Workers, this site.
The technical call other teams come for
BI, data, and Power Platform teams escalate to me. None of them report to me.
Hands-on, even when the title isn't
An IT Director who still writes the scripts and runs the migrations.
Selected projects
Build
IT Ops MCP server
35 tools across five operational systems, exposed to Claude as one connector, with the trust boundary at the identity layer.
Python · FastMCP · Azure Container Apps
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IT documentation library, generated from live systems
Documentation generated from the live systems themselves, then fed back so the ticket agent answers from documented standards.
Python · MCP server · Microsoft Graph
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Volleyball Engine
TypeScript on Cloudflare Workers: a Swiss pairing algorithm, real-time scoring, and a payout calculator, tested end to end.
Next.js · TypeScript · Cloudflare Workers
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Multi-site Remote Desktop Services platform
Multi-site RDS for roughly 850 users: split roles behind a DMZ gateway, with certificate renewal fully automated.
Windows Server 2022 · Remote Desktop Services · RD Gateway / Broker / Web Access / Licensing
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Subreddit Sounds
Turns what a music subreddit is posting into a self-refreshing Spotify playlist. Python, FastAPI, one container, public repo.
Python · FastAPI · SQLite
Read →Latest role
Oct 2022 – Present
IT Manager → IT Director · National food brokerage
I build the automation and integration layer under a national food brokerage's hybrid Microsoft estate: Python and PowerShell against Microsoft Graph, an AI operations platform on Supabase, a production Claude agent on Azure Functions. Hired as IT Manager in Oct 2022, IT Director since May 2024, while the business grew from 455 employees to 1,026 across 80+ sites through acquisition and by pulling MSP scope in-house. I never stopped writing the code.
- Own the company's AI program end to end: authored the corporate AI Policy and a separate AI-Assisted Development Policy, backed by a 22-section developer handbook and a repo template that makes compliance the fast path. The policies apply company-wide; licensing is a phased rollout across GitHub Copilot Pro+ (from 2024) and Claude for Teams (from early 2026), with the admin configuration version-controlled and applied by pull request rather than edited in a console.
- Unified six IT source systems (Freshservice, Microsoft Graph, ScreenConnect, Meraki, Bitdefender, Action1) into one Supabase store, exposed them to Claude through an MCP server as a single governed connector, and put a ticket agent on top that reasons over the whole ticket, escalates through a Haiku→Sonnet→Opus cascade, and confirm-gates every action that changes state.
Off the clock
A sauna, a smart mirror, a rack in a closet. I like building things whether or not they are software.
Building something in platform, DevOps, automation, or integration territory? I’d be glad to hear about it. Get in touch →