matt-taylor.tech

Experience

The systems I've run, and the things I've built.

Over fifteen years in IT, I've built and run technology for regional and national businesses. My responsibilities grew to include strategy, budgets, and technical direction while I continued designing systems and writing automation. Alongside that career, I've built software products and businesses of my own. Before IT, a decade in the HVAC trade taught me to troubleshoot, manage projects, and work within practical constraints.

Looking for a specific capability? Browse expertise with supporting examples →

IT roles

  1. IT Director · National food brokerage

    Oct 2022 to Sep 2026 · Charlotte, NC · Hybrid

    I led technology standardization for a national business with more than 1,000 employees across 80+ locations. Promoted from IT Manager to IT Director, I owned core infrastructure, technical direction, budgets, and vendors while continuing to design systems, write automation, and resolve escalations for IT, data, and BI teams.

    • Built and ran the shared server, network, identity, and device platforms used across regional offices, including Azure, Windows Server, Hyper-V, Microsoft 365, Entra ID, and Intune.
    • Wrote PowerShell and Python automation and API integrations connecting employee records, business applications, reporting, and IT operations.
    • Designed department-driven access and licensing, scoped administration, single sign-on, and security controls, with employee lifecycle automation connecting HR submissions to account and access changes.
    • Triaged tickets and handled technical escalations across IT, data, and BI; built operations tooling with AI-assisted investigation and approval for supported changes.
    • Set common technology standards and built acquisition playbooks so inherited environments had a defined path onto shared services.
    Read more →

  2. IT Manager · Regional HVAC business

    Apr 2011 to Oct 2022 · Charlotte, NC

    I was the entire IT department for a regional HVAC business with up to 125 users at peak across three offices and brands. Over 11.5 years, I owned technology direction, infrastructure, business applications, automation, vendors, and daily support for office staff and field technicians.

    • Designed and built the network and server environment twice, including an office relocation: cabling, racks, managed switching, Wi-Fi, wireless building links, and VPNs across three offices.
    • Built Hyper-V and Windows Server platforms, redundant directory services, hybrid Entra identity, RDS / RemoteApp, and Microsoft 365; migrated file services to OneDrive and SharePoint and implemented layered Veeam, Synology, and Backblaze B2 recovery.
    • Developed quoting tools and an internal office app with Python, Flask, Microsoft 365 sign-in, business-data integrations, customer email, and automated deployments.
    • Automated administration with PowerShell and Python, reconstructed Visual FoxPro data relationships, and diagnosed application and accounting-integration faults using process dumps and logs.
    • Selected and deployed replacement service-management software, coordinated the vendor's data conversion, validated records, trained staff, and moved technicians from paper to managed iPads and in-field payments.
    • Integrated two acquired businesses into shared technology services, carried the infrastructure through an office relocation, and migrated telephony from a PBX to hosted VoIP and Zoom Phone.
    • Provided office and field support, triaged requests, and coordinated vendors; built monitoring and maintained identity, email, endpoint security, and annual PCI compliance.
    Read more →

  3. HVAC Mechanic, Service Tech, then Contractor · HVAC Contractor

    2001 to 2011 · North Carolina

    Before IT, I spent a decade installing, servicing, and contracting HVAC work. I learned to troubleshoot systematically, plan projects around practical constraints, and get systems working with customers waiting on the result.

    • Handled service calls with contracted response times, using equipment history and recurring fault patterns to find lasting fixes.
    • Planned installation projects from estimates and procurement through scheduling, change orders, commissioning, and handover.
    • Used schematics, ladder diagrams, and sequences of operation to understand expected behavior and trace faults to their cause.

Founder ventures

  1. Founder & Operator · Matt's Volleyball League

    Jan 2023 to Present · Cornelius, NC · Hybrid

    I grew a pickup volleyball group into a league serving 200 players per season, four seasons a year, with a contractor team. I built the brand, website, league software, communications, and operating procedures alongside my IT career.

    • Built Volleyball Engine for scheduling, tournament formats, live scoring, and contractor payouts using Next.js, TypeScript, Cloudflare Workers, and Supabase.
    • Connected the public website to Teamlinkt so schedules, results, and standings update from league records.
    • Built automated player communications and tested the software with Playwright and Vitest.
    Read more →

  2. Founder & Owner · After Hours Data Systems

    2014 to Present · Remote · LLC formed 2021

    I built a paid mobile app business with over 50,000 lifetime purchases across iOS and Android. I handle development, store releases, content tooling, and business administration; the mature mobile product now needs only occasional maintenance.

    • Started with around 20 apps and retired the others to focus development on one profitable product.
    • Expanded from Android to iOS, then rebuilt the app in Flutter and Dart to maintain both platforms from one codebase.
    • Built Python tools for content collection, deduplication, and ingestion.
    Read more →

That’s the whole timeline. If any of it lines up with what you’re building, get in touch →